Refund Policy
For any product issues or complaints please reach out to us via our contact form, or by email. If you are not satisfied with the fibers or there are any technical issues with the electric applicator, please send the product back to us so we can refund your order, and cover the cost of shipping (with proof of a valid receipt) For issues related to changes and cancellations, please email propermobofficial@gmail.com with in 24 hours of your order being placed for fastest changes/cancellations.
Undeliverable/Incorrect Address Orders: It is solely the customers responsibility to provide us with 100% accurate delivery information when the order is placed. Please make certain to ship to a secure location as we will not process refunds or re-ship orders once delivery confirmation is received.Please take care in providing your shipping information, apartment number, whom the package is addressed to (Occupant of the address), and complete delivery address at the time your order is placed. What you provide is exactly how your shipping label will be printed. Packages delivered to the wrong address, marked as undeliverable/disposed, addressee unknown, incomplete address, or, returned to sender will not result in a replacement or a refund.
Return/Change of Mind: All sales are final thus returning items due to a change of mind is not possible. We do not accept returns.
Customers are responsible for all duties/taxes imposed by the destination country the package is being shipped to. It's the customers responsibility to ensure that the items they are ordering aren't prohibited or illegal in their home country. If products are seized by the destination country customs due to being illegal or not permitted under their local laws, no refunds will be issued.
If there is a problem with your order, please email propermobofficial@gmail.com for the quickest response.
Replacement Policy
In case there is a legitimate product defect within 15 days of you receiving your order. Take opportunity of our free replacement policy.
If your purchase is still within the 15 day period and has a legitimate defect then please feel free to email propermobofficial@gmail.com.
The final decision if a product will be replaced free of cost lies solely with propermob.com and we reserve the right of refusal.
Disclaimer: Every individual's user experience and how they rate the functions and utility of the products offered at propermob.com can may differ and it only reflects the respective user's personal opinion. propermob.com doesn't guarantee 100% Satisfaction when it comes to user experience. Propermob.com guarantees a safe & secure shopping experience.